We understand that plans can change, and we’re happy to help whenever possible.
Orders may be canceled free of charge before final design approval.
If a cancellation request is made after the final preview has been approved but before production has started, a partial refund may be issued, less any design or processing costs incurred.a
Once production has started, orders can no longer be canceled.
Orders that have already shipped cannot be canceled.
You may request changes to your order before final design approval, including:
Uploaded photos
Text or spelling details
Shipping address
Once the final preview has been approved, no further changes can be made, as the order will move directly into production.
If you need to cancel or update your order, please contact us as soon as possible via photostosketches@gmail.com
We’ll always do our best to help before production begins.
